Welcome to Marlena's Art Gallery! These terms and conditions ("Terms of Service") govern your use of our website. By accessing and using our site, you agree to these terms. If you don't agree, please refrain from using our services.
ONLINE STORE TERMS
You must be of legal age to use our site. Don't use our products for unlawful purposes. We expect you to respect the law and not spread harmful content. Violating these rules may result in termination of your access.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. Your content may be used by us but we won't misuse it. Don't copy or misuse our services. Our headings are for clarity only.
ACCURACY OF INFORMATION
We aim for accurate info, but we can't guarantee it's always perfect. Don't solely rely on our site for important decisions. We may change content without notice.
MODIFICATIONS TO SERVICE AND PRICES
We may change prices and services at any time. We won't be responsible for any harm resulting from changes to our services.
COLOUR REPRESENTATION AND PRINT SIZE VARIATION
At Marlena's Art Gallery, we take great care to ensure that the colors of our artworks and products displayed on our website are as true to life as possible. However, it's important to note that the actual colors you see on your monitor or display might not always precisely match what you expect.
The reason for this discrepancy is that monitors and display settings can vary significantly from one device to another. Factors such as screen calibration, brightness, and contrast settings can all influence the way colors appear. We recommend keeping these variations in mind when making your selections.
Additionally, when it comes to our prints, please be aware that the dimensions you choose can affect the composition of the artwork. As a result, the cropping or sizing of the image may differ slightly based on your selection. We strive to maintain the artistic integrity of our pieces while providing you with the size you desire, but some variations may occur.
We understand that these variations can be a concern, and we want to assure you that we make every effort to accurately represent our artwork and products. If you have any questions or need assistance, please feel free to reach out to our customer support team. Your satisfaction is essential to us, and we are here to help you throughout your art buying experience.
PRODUCTS OR SERVICES
Our products may have limited availability and are subject to our Return Policy. We try to display accurate product details, but your monitor's display may differ. We reserve the right to limit or discontinue sales.
Returns and Refunds
a. Original Artworks:
-
We want you to be completely satisfied with your purchase of original artworks. If, for any reason, you are not entirely happy with your original artwork and it is undamaged, you may request a return within 30 days of the purchase date.
-
To initiate a return for an original artwork, please contact our customer support team at marlenabeart@gmail.com.
-
Returns for original artworks are subject to inspection to ensure they are undamaged and in the same condition as when they were shipped. If the artwork passes this inspection, you will be eligible for a refund.
-
The customer is responsible for return shipping costs.
b. Prints:
-
Please note that due to the nature of print on demand, we do not accept returns for print orders.
-
Orders for prints can only be canceled if they have not yet been processed. Once an order is in the production phase, it cannot be canceled or returned.
BILLING AND ACCOUNT INFORMATION
We can refuse your order or limit quantities. Keep your info up to date. Check our Returns Policy for details.
OPTIONAL TOOLS
We offer third-party tools as-is. Their use is at your own risk.
THIRD-PARTY LINKS
We're not responsible for third-party content or sites. Make sure you understand their terms before engaging with them.
USER COMMENTS, FEEDBACK, AND SUBMISSIONS
We may use your submissions. Keep them respectful and lawful. We may monitor and edit content.
PERSONAL INFORMATION
Your privacy matters. Check our Privacy Policy for details.
ERRORS, INACCURACIES, AND OMISSIONS
Mistakes may happen. We aren't obligated to update or correct errors, but we'll try our best.
PROHIBITED USES
Don't misuse our site for illegal, harmful, or misleading activities. We can terminate access for such behavior.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We can't guarantee uninterrupted or error-free service. Your use of our service is at your own risk. We're not liable for damages beyond our control.
INDEMNIFICATION
You agree to protect us from any claims due to your violation of these Terms of Service.
SEVERABILITY
If a part of these terms is unenforceable, it doesn't affect the rest.
TERMINATION
We can end your access at any time for violations of these terms.
ENTIRE AGREEMENT
These terms are the entire agreement between you and Marlena's Art Gallery, replacing any prior agreements.
GOVERNING LAW
These terms are governed by United Kingdom law.
CHANGES TO TERMS OF SERVICE
We may update these terms, so check this page regularly. Your continued use of our services means you accept any changes.
CONTACT
For questions about these terms, contact us at marlenabeart@gmail.com